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FAQ

Below you can find answers to some of the most frequent questions we have encountered from our customers.

  • What kind of projects do you usually work on?
    We are mainly focused on tech/electronic products both in the consumer and industrial market. We design both the product and experience around it.
  • Do you design only hardware?
    Our focus is mainly on hardware but we are involved in digital products as well. It usually depends on the project.
  • Do you design robots?
    Yes! We are eager to jump into robotic products. We like challenges and look with enthusiasm towards a robot enabled future.
  • Does it matter if we're a B2B or B2C company?
    No. As long as you have a compelling product, it does not matter who the stakeholders are.
  • Do you provide production as well?
    No. We are mainly a development and R&D company. We do offer support for manufacturing and can put you in touch with our partnered facilities to help you mass produce your devices.
  • Do you offer manufacturing documentation?
    Yes! It is our main goal to offer you all the necessary documentation to facilitate the production process. We offer everything from CAD files to BOMs and when needed, we can put you in touch with manufacturing facilities as well.
  • Do you offer prototyping services?
    We only build prototypes for our own customers. We are not a prototyping facility but we have many partners that can provide high quality prototypes. The prototypes we build are used in the development process, certifications, manufacturing preparations and user validation.
  • What design services do you offer?
    We have a holistic approach when it comes to design. When it comes to hardware we employ DFM (Design for Manufacturing) and DFA (Design for Assembly) principles and follow all the limitations of the manufacturing processes. When it comes to digital products we aim to develop simple and intuitive interfaces together with a natural flow for the digital experience. We offer UI/UX designs.
  • What engineering services do you offer?
    We offer Electric Engineering, PCB design, Mechanical Engineering and Firmware.
  • Do you sign NDAs?
    Most our customers ask us to sign an NDA and we have no issues with that. We respect your intellectual property and understand the reasoning behind NDAs.
  • Where are you based?
    We are an EU company. We are based in Bucharest, Romania. You can find our address in the footer of this site.
  • Do you only work with EU customers?
    No. We want to hear from you regardless of where your company is incorporated.
  • Where are your prototyping and manufacturing contacts based?
    We are working both with EU and Asia based facilities. We are constantly seeking to enlarge our partner network so if you are interested in collaborating, don't hesitate to reach out.
  • Do you work based on equity rather than cash?
    We rarely do. If your project is aligned with our own internal aspirations we can discuss this option as well.
  • How much do you charge for a project?
    There's no simple answer to this question. We evaluate customer's requirements and offer our budget estimates based on project complexity.
  • How fast can you deliver?
    Good products take time to mature. That being said we are aware of the speed with which businesses seek to bring new products to market. The usual timeline for a hardware project is 1 year of development from the initial sketches to the final prototypes. Depending on the product and the business' resources, this period can be shorter or longer.
  • What are your deliverables?
    It usually depends on the project and customer's requests. We usually offer renderings of the product, CAD files, production drawings, BOMs (Bill of Materials), Gerber files, 2D design layouts, presentations and prototypes.
  • What happens if I don't like your work?
    Although design is perceived as a subjective field, our opinion is that art is subjective and design is not. Design solves problems in the most efficient way taking into account all stakeholders involved. If you still feel like this is not true, please take a look at our portfolio and if you like our style and approach, we're more than happy to discuss your project.
  • Why Creative Pill?
    Creating anything new is a difficult and often frustrating process. Sometimes we believe it would be awesome to just have a pill that solves the creator's blockage and ease the creation process. Hence Creative Pill.

MORE QUESTIONS ?

If you have any questions that are not covered by our FAQ, don't hesitate to reach out and ask. 

You can find us at office@creativepill.com

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